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Please note, this only applies to international customers. US-based customers need to follow these separate instructions.
RGB Critter 1.0
If your RGB Critter shipped prior to 5/22/22, then you have an RGB Critter 1.0 Flashlight.
Your RGB Critter 1.0 can be upgraded to 2.0. In order to receive this upgrade, you need send your RGB Critter to our facility in Oregon, USA. Once your RGB Critter has been upgraded, you can update your RGB Critter 2.0 from home going forward using the 2.0 firmware, USB port, and a PC computer with Windows OS installed.
Return Your RGB Critter 1.0's and We'll Upgrade Them For Free
-Anyone that ordered an RGB Critter 1.0 can be upgraded to our new 2.0 product for free, but it must be returned to our facility in order to do so.
-Once upgraded, you can install future RGB Critter 2.0 updates from home going forward using a PC computer with Windows OS installed.
-Add this item to your cart for as many RGB Critter 1.0's that you're returning and checkout on our website. There should be no additional shipping charges.
Raised Button Critter Shells
-We're now offering a Raised Button Critter Shell (larger buttons). You can add this item to your cart and the Shells will ship with your upgraded Critters. We'll invoice for all shipping charges once we receive your return package.
How To Return Your RGB Critter
Return Address
- Company: Ants on a Melon, Inc.
- Contact: Joel Pinkham
- Street Address: 790 30th Street, Ste D3
- City: Springfield
- State: Oregon
- Country: USA
- Zip Code: 97478
- Ph: +1-541-497-1391