{"product_id":"firmware-update-2-shipments-to-and-from","title":"Upgrade To RGB Critter 2.0 (US Customers)","description":"\u003cp\u003ePlease note, this only applies to US-based customers. International customers need to follow \u003ca href=\"https:\/\/antsonamelon.com\/products\/firmware-update-international-customers\"\u003ethese\u003c\/a\u003e separate instructions.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eImportant Notices\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDiscounts do not apply to this product.\u003c\/li\u003e\n\u003cli\u003eWe are not responsible for any packages that are lost or damaged on the way to our facility.\u003c\/li\u003e\n\u003cli\u003eThe signature required option refers only to the return package that we send you. If you select this option, we guarantee the delivery of this return package only. \u003c\/li\u003e\n\u003cli\u003eIf you want a guaranteed delivery option and\/or insurance for your package that you're sending us, please contact us before adding this item to your cart.\u003c\/li\u003e\n\u003cli\u003eIf your RGB Critter is returned with damage, we will notify you of the damage and wait for your confirmation before we process the upgrade to your product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRGB Critter 1.0\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf your RGB Critter shipped prior to 5\/22\/22, then you have an RGB Critter 1.0 Flashlight.\u003c\/p\u003e\n\u003cp\u003eYour RGB Critter 1.0 can be upgraded to 2.0. In order to receive this upgrade, you need send your RGB Critter to our facility in Oregon, USA. Once your RGB Critter has been updated, you can update your RGB Critter 2.0 from home going forward using the 2.0 firmware, USB port, and a PC computer with Windows OS installed.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e$17 Covers The Following\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e-Upgrade up to (4) RGB Critter 1.0 to 2.0.\u003cspan data-mce-fragment=\"1\"\u003e O\u003c\/span\u003ence upgraded, you can install future 2.0 updates from home going forward using a PC computer with Windows OS installed. There is no fee for this service.\u003c\/p\u003e\n\u003cp\u003e-Please contact us at support@antsonamelon.com if you have more than (4) RGB Critters to return.\u003c\/p\u003e\n\u003cp\u003e-Pre-paid postage to return your RGB Critter to AOAM (to-and-from).\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e-All RGB Critters must be combined into 1 shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRaised Button Critter Shells\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e-We're now offering a \u003ca href=\"https:\/\/antsonamelon.com\/products\/rgb-critter-silicone-shell\"\u003eRaised Button Critter Shell\u003c\/a\u003e (larger buttons). You can add this item to your cart and the Shells will ship with your upgraded Critters. There will be no additional shipping costs when adding the Raised Button Critter Shell to this order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e  \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eImportant Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003eOnce the payment is received, we'll email you the pre-paid postage for your return.\u003c\/li\u003e\n\u003cli\u003eRemove the RGB Critter's battery before returning it.\u003c\/li\u003e\n\u003cli\u003eThe postage is for USPS only and the box must be 6x6x6 inches or smaller. If the box is larger than this, there may be additional postage fees required. \u003c\/li\u003e\n\u003cli\u003eWe are not responsible for any packages that are lost or damaged on the way to our facility.\u003c\/li\u003e\n\u003cli\u003ePlease include a note with your return that includes your contact information, address information, and reason for the return.\u003c\/li\u003e\n\u003cli\u003eWe'll be in contact within 5 business days of receiving your return.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e","brand":"Ants on a Melon, Inc.","offers":[{"title":"Ground (not guaranteed delivery)","offer_id":40468804304938,"sku":"","price":17.0,"currency_code":"USD","in_stock":true},{"title":"Ground + Signature Required (guaranteed delivery)","offer_id":40468804337706,"sku":"","price":21.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1882\/6823\/products\/ants_on_a_melon_custom_order_fcc7f205-1a38-40bd-9362-1498621e5c95.png?v=1671612104","url":"https:\/\/cgthemes.myshopify.com\/products\/firmware-update-2-shipments-to-and-from","provider":"Codegear","version":"1.0","type":"link"}